Refund Policy

Our billing and refund policies for plumbing services.

Last updated: January 2024

Billing Policy

At Bill Peters Plumbing & Heating, we believe in transparent pricing. Here's what you can expect:

We provide upfront estimates before beginning any work
Final pricing may vary based on actual conditions discovered during service
Payment is due upon completion of service
We accept cash, check, and all major credit cards

Service Guarantees

We stand behind our work with the following guarantees:

30-Day Workmanship Guarantee: If you're not satisfied with the quality of our repair work within 30 days, contact us and we'll make it right at no additional charge.
Parts Warranty: All parts we install are covered by their manufacturer warranties, typically ranging from 1-10 years depending on the part.
Manufacturer Warranties: New water heater installations include full manufacturer warranties in addition to our workmanship guarantee.

Refund Requests

If you believe a billing error has occurred or have concerns about our service, please contact us immediately. We will investigate and resolve any legitimate concerns promptly.

To request a refund or dispute a charge, please contact us within 30 days of service:

Phone: (740) 385-5783
Email: info@corvetterebuilds.com
Address: 18190 Main Street, Union Furnace, OH 43158

Cancellation Policy

If you need to cancel a scheduled appointment:

Cancellations made 24+ hours before the appointment: No charge
Cancellations made less than 24 hours before: May incur a small service fee
No-shows: May be charged a diagnostic fee

Questions?